Professional Email for Your Nonprofit

Your nonprofit deserves professional email without asking staff and volunteers to juggle another inbox. Board members and volunteers shouldn't need a second login just to use director@yournonprofit.org.

Mailcast lets you create role-based email addresses (director@, treasurer@, grants@) that forward to staff and volunteers' existing inboxes—Gmail, Outlook, whatever they use. One inbox. One login. Professional communication.

What you get

Role addresses, not tied to people
Create director@, treasurer@, communications@, or any role address. Forward them to whoever currently holds that position. When roles change, just update the forwarding—no new email address needed and no passwords to share.

Team and department addresses
Create board@, volunteers@, grants@, or any address on your domain. Forward to one person or multiple staff members. Add and remove team members instantly as your organisation changes.

Staff and volunteers keep their inbox
Emails arrive in existing inboxes. No second login. No separate system to check. Volunteers stay engaged without extra overhead.

See every email that arrives
With Mailcast's logging, you can verify which emails reached staff, which failed, and why. You'll see sender, recipient, subject line, and delivery status—but never the email contents. Complete visibility without compromising privacy.

Reply professionally from your role address
Staff and volunteers reply to donors, partners, and the public from director@yournonprofit.org without leaving their inbox.

Centrally managed
One nonprofit admin controls all role and team addresses. Update who holds each position instantly—no DNS changes needed.

Why nonprofits choose Mailcast

• Professional communication with donors, partners, and the public
• Roles survive leadership changes – director@ stays the same even as people rotate
• Volunteer-friendly – no barriers to participation
• No IT overhead – setup takes minutes
• Staff stay organised – everything in one inbox
• Transparent delivery – know which emails actually arrived
• Affordable – stretch your budget further

Ready to get started?

Frequently asked questions

Do staff and volunteers need to use a specific email provider?
No. Mailcast forwards to Gmail, Outlook, Yahoo, or whatever they already use.

Can staff and volunteers reply from their role address?
Yes, that's a paid feature. Affordable plans support replying and sending from your nonprofit domain.

What happens when someone steps down from a role?
Update the forwarding address in your account. The role address (director@) stays the same; it just goes to the new person. Takes seconds.

Can I create multiple role addresses?
Yes. Set up director@, treasurer@, communications@, board@, or any address and forward them to different people.

How do I manage the addresses when staff or volunteers join or leave?
It’s easy to add or remove addresses anytime from your account.

Do I need technical knowledge to set this up?
No. We guide you through DNS setup step-by-step. Most nonprofits finish in under 5 minutes.

What if we need help setting up?
Email us and we'll walk you through it.

What if we don't have a domain yet?
Register one at any domain registrar for a small annual fee—try Porkbun or Namecheap.

Is forwarding free?
Yes. Forward one domain to your staff and volunteers' inboxes for free, forever. No credit card required.

What costs money?
Multiple domains and the ability to reply/send from your domain are paid features. See our pricing page for details.

Can we upgrade later?
Yes. Upgrade anytime without losing money—unused funds credit to your next bill.

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Mailcast for your situation

Mailcast works for many organisations and individuals. Explore all use cases to see if we're a fit for you.