Terms of Service

Effective Date: 2024-07-30

Thank you for choosing Mailcast! These Terms of Service ("Terms") govern your use of our website and mail forwarding service ("Service"). By using our Service, you agree to be bound by these Terms. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Mailcast is operated by Internuity Internet cc (Reg: 2008/141724/23; Address: 13 Chroom Street, Jukskei Park, Randburg, 2188, South Africa)

1. Use of Your Mailcast Account

1.1 Account Registration

To use our Service, you must provide a valid email address for your Mailcast account.

1.2 Acceptable Use

You must not use the Service for any illegal or abusive purposes. We expect you to use our Service responsibly and respect the rights of others.

As part of our acceptable use, you agree that you will not:

• Send spam!
• Use purchased, rented, or third-party lists of email addresses.
• Use Mailcast as a destination to handle email bounce reports
• Use Mailcast to automate a third-party service’s email verification process (this includes, but is not limited to, “creating multiple social network profiles” or “submitting forms with multiple Mailcast aliases under the same name”).
• Use Mailcast to create services which generate temporary or expiring email aliases for the purpose of concealing the recipient’s true email address. Such services include but are not limited to “Hide My Email” services.
• Create multiple free Mailcast accounts. Each user is limited to a single free account. This helps ensure our free resources are available to a broad user base.

Any breach of these terms will result in the immediate termination of your account. Your current subscription will be terminated immediately and you will not be refunded for any previous payments.

If you are unsure about whether your use of the Service is in compliance with these Terms, please contact us for clarification.

1.3 Account Security

You are solely responsible for maintaining the security of your Mailcast account. Keep your login credentials confidential and notify us immediately if you suspect any unauthorized use of your account.

1.4 Ownership and Authorization

You own or have authorization to use our service from the legal owner of the email address(es) or URL(s) to be forwarded to by Mailcast.

1.5 Compliance with Laws and Regulations

Our Service shall only be used in accordance with all applicable laws and regulations of South Africa.

2. Subscription and Billing

2.1 Subscription Plans

Mailcast offers various subscription plans with different features and pricing options. You can choose the plan that best suits your needs. The details of each plan, including the features and pricing, are available on our website.

2.2 Payment Terms

When you subscribe to a Mailcast plan, you agree to pay the applicable fees as specified for that plan. The fees are charged in advance and are non-refundable unless otherwise stated in these Terms. Every plan comes with a free trial period allowing you to fully test the full features of the plan you intend to purchase.

2.3 Billing Cycle

The billing cycle for your subscription will be specified when you sign up for the Service. You will be billed automatically at the beginning of each billing cycle, unless you cancel your subscription.

2.4 Automatic Renewal

Unless you cancel your subscription before the end of the current billing cycle, your subscription will automatically renew for the same duration. You authorize us to charge the applicable fees using the payment method provided unless you update your payment information or cancel your subscription.

2.5 Price Changes

Mailcast reserves the right to change the prices for the Service and any connected extra services at any time. We will notify you of any price changes in advance, and such changes will take effect upon the next billing cycle.

2.6 Cancellation and Refunds

You may cancel your subscription at any time by following the instructions on our website or by contacting our support team. Please note that cancellation will be effective at the end of the current billing cycle, and no refunds will be provided for the remaining period.

3. Cancellation and Termination of Service

3.1 Account Closure

You may close your Mailcast account at any time. Upon closure, all your data will be removed from our systems within 30 days of the closure.

3.2 Termination for Abuse

Any abuse of the Service may result in the termination of your account. Mailcast reserves the right to determine what constitutes abuse of the Service.

4. API Usage

4.1 API Availability

The Mailcast API is provided "as is" and "as available."

4.2 API Modifications

The API may be subject to change and modifications from time to time. We will strive to notify you of any significant changes in advance.

4.3 Responsible API Usage

You must not use an excessive amount of API requests and querying. The definition of what is considered excessive usage will be determined solely by Mailcast.

4.4 Throttling and Blocking

Mailcast reserves the right to limit the number of allowed API requests (throttling) and block API usage entirely for specific accounts or IP addresses if they are deemed to be using the API excessively.

5. Intellectual Property

5.1 Copyright Protection

The source code and website architecture of Mailcast are protected by copyright. Any use of these elements is prohibited without prior written consent.

6. Changes to Terms of Service

6.1 Updates to Terms

These Terms of Service may be updated periodically without prior notice. The most current version of the Terms will always be available at [/terms-of-service].

7. Disclaimer

7.1 Service Availability

The Mailcast Service is provided "as is" and "as available." We reserve the right to modify or discontinue the Service, including adding or removing features, at any time.

7.2 Price Changes

We reserve the right to change the prices for the Service and any connected extra services at any time. We will strive to notify you of any price changes in advance.

7.3 Data Accuracy and Loss

Mailcast does not provide any warranties regarding the correctness of the data collected with the Service or any potential corruption or loss of such data.

8. Limitation of Liability

8.1 Use of Service

You expressly understand and agree that Mailcast shall not be liable for any damages resulting from the use of the Mailcast Service.

8.2 User Responsibility

Any decisions or claims you make based on data from the Mailcast Service are your sole responsibility. Mailcast shall not be held liable for any such decisions or claims.

8.3 Maximum Liability

In no event shall Mailcast's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this site.

9. Indemnification

9.1 Indemnity

You agree to indemnify, defend, and hold harmless Mailcast and its officers, directors, employees, consultants, and agents from any and all third-party claims, liability, damages, and/or costs arising from your use of the Mailcast service, your violation of the Terms, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.

9.2 Security Breach

You agree to immediately notify Mailcast of any unauthorized use of your account or any other breach of security known to you.

10. Miscellaneous

10.1 Severability

If any part of these Terms of Service is determined by any competent authority to be invalid, unlawful, or unenforceable, the remainder of the Terms shall continue to be valid and enforceable to the fullest extent permitted by law.

10.2 Applicable Law

These Terms of Service shall be governed by and construed in accordance with the laws of South Africa.

If you have any questions or concerns regarding these Terms, please contact us.

Thank you for trusting Mailcast with your monitoring!